How It Works

Every 90 seconds, Channels begins a sync of data in each system. Channels downloads any data created and modified more recent than the last sync and updates any data from other systems whose Modified Date is more recent that the last Sync. 

Product Upload and Update

Point of Sale is the source for your product data. Uploading a Product is accomplished by checking “Sell on Web Store” or tagging the product with webstore. During the next sync cycle, the Channels uploads any new or modified products to the Channels Cloud.

Inventory Updates

Each time a product is modified, sold, or returned in point of sale, Channels updates that product’s inventory in the other systems automatically.

Lightspeed Onsite does not provide changes to inventory such as Adjustments and Receiving, so each night Channels updates the Inventory of all products automatically. This ensures that received, reserved, or adjusted inventory is updated. 

Order Download

Orders from Ecommerce systems are created in point of sale as Invoices. This ensures that the Order impacts Inventory immediately, resulting in tighter inventory control and faster fulfillment. Each Invoice includes products for Shipping, Discounts, Taxes, etc. 

Returns Download

Returns and Credit Memos created in Ecommerce are downloaded as Return Sales/Invoices into point of sale complete with Adjustments and Refunds. 

Customer Download

Customers are matched to existing Customers by email address and updated in point of sale when referenced.