When there are shipping charges on the original Shopify or Magento order a shipping line item will be added to orders or invoices created in Lightspeed Onsite by the integration.
A shipping charge will not be included in Lightspeed Onsite under any of the following conditions:
- Shipping was free.
- For Shopify Integration:
- The "Shopify Shipping" Product does not exist in the Lightspeed database.
- The "Shopify Shipping" Product exists but any of the following are unchecked:
- Current
- Editable Selling Price
- Editable Description
- For Magento Integration:
- The "Magento Shipping" Product does not exist in the Lightspeed database.
- The "Magento Shipping" Product exists, but any of the following are unchecked:
- Current
- Editable Selling Price
- Editable Description
To ensure all required integration products were successfully created during the initial sync please check our documentation for required products for Shopify or Magento integration.
Comments
0 comments
Article is closed for comments.