Finding your integrated ecommerce orders in Lightspeed Onsite is easy using Smart Finds for Orders or Invoices. Several suggested Smart Finds are included in the Lightspeed Onsite Integration Setup.
The most helpful Smart Finds often include:
- Ecom Today - Today’s ecommerce Orders
- Ecom Open - Ecommerce Orders that have not yet been marked as Paid in Lightspeed
- Ecom All - All ecommerce Orders
- No Product Found - Ecom Orders that include line items that could not be found in Lightspeed
- Serial Number - Ecom Orders that include serialized products that need processing
Customers expect fast order fulfillment. Make sure you have Smart Finds setup and that staff check them regularly throughout the day so that orders can be processed in a timely manner. Your ecommerce solution can also email an administrator whenever an order is placed. Together, these two tools can help you stay on top of incoming orders.