Finding Ecom Orders in Lightspeed Onsite is easy using Smart Finds for Invoices. Several suggested Smart Finds are included in the Lightspeed Onsite Integration Setup including:
- Ecom Today - Today’s Orders from Ecom
- Ecom Open - Orders that have not yet been marked as Paid/Fulfilled
- Ecom All - All Ecom Orders
- No Product Found - Ecom Orders that include not found products that need processing
- Serial Number - Ecom Orders that include serialized products that need processing
Ecommerce customers expect fast order fulfillment. Make sure you have Smart Finds setup and that staff check them regularly throughout the day so that orders can be processed in a timely manner. Your Ecommerce Store will also email the administrator whenever an order is placed. Together, these two tools can help you stay on top of incoming orders.