Most Ecommerce Solutions do not support serialized inventory themselves, but you can sell serialized products in Ecommerce using our Serialized Products feature. This feature is automatic whenever a product that is serialized in LightSpeed Pro is sold on Shopify.
Whenever a product that is serialized in LightSpeed Onsite is sold on Ecommerce, the Channels Serial Number Needed product will be added in it’s place and the product SKU and any other info available from Ecommerce will be placed in the line item description.
Staff can then replace the Channels Serial Number Needed product and apply a serial number from inventory.
Invoices with the Channels Serial Number Needed product on them can be easily found using the Serial Number Needed Smart Find.