Product Inventories are updated each time a product is updated or sold in Lightspeed Onsite. In addition, Channels performs a Nightly Inventory sync with Lightspeed Onsite to catch inventory changes.
Nightly Inventory Update
Because inventory changes are not available from the Lightspeed Onsite API, each night Channels retrieves the Inventory of ALL products from Lightspeed Onsite, regardless of whether they were modified or not. The inventory quantity is compared to the current inventory saved in Channels and any products whose inventory differs will be updated automatically.
Purchase Orders, Reserved Inventory, and Adjustments
LightSpeed Onsite does not mark each Product Card as modified when inventory is changed, therefore whenever inventory is received, reserved, or adjusted the product is not updated in the Channels Cloud.
If you need the inventory of a Product to be updated immediately, “Press Save” on the Product Card and the inventory will be updated during the next sync.
Bulk Inventory Updates
If essential, a bulk inventory update can be triggered by using the Bulk Update process described earlier. Keep in mind that orders will not be downloaded until the Bulk Update is completed. If updating thousands of products, this will take several hours.