Shopify is an online store with many more options for payment processing than your brick and mortar store. You can expect that all credit card payments are captured and processed in Shopify or the system the sale originated in.
The payment details available from Shopify's API are downloaded into the Shipping/Printed Notes section of each sale and a payment is applied in point of sale, if possible.
When transferring order data from Shopify to your point of sale, Accumula downloads any Order with a non-zero total that is paid.
If a Credit Card payment is authorized the order will also be downloaded.
If "Orders with Pending Payments" is On, Accumula will also download Orders that have Pending Payments.
If "Orders with Pending Payments" is Off, any Pending Payment Methods used in Shopify will require that you return to the Order Detail screen in Shopify and mark the payment as received after payment as been posted:
Orders without Payment
Based on client feedback regarding fraud risk Shopify orders without payment details are not normally transferred to point of sale. If you would like orders with a zero total due or orders which are missing payment details to transfer to your point of sale please contact our support team.
Lightspeed Onsite Payments
Invoices - Payments in Lightspeed Onsite cannot be applied automatically to Invoices, they are applied manually. This is a limitation of Lightspeed. We suggest using the Shopify payment method to make reporting of online sales within Lightspeed Onsite as simple as possible. Payments status can be used to help manage the fulfillment of the order.
Orders - If Download Orders As is set to "Orders" and Create Order Deposits is "On", payments will be created as Deposits attached to the Order in Lightspeed.
Payments in Lightspeed Retail will be applied automatically using the Shopify, Migration Variance
, or Gift Card payment method.