Since Shopify Orders are downloaded into LightSpeed Onsite as Invoices, fulfillment is simplified. Reserving Inventory and/or Invoicing the Order is not required. Generally, fulfillment consists of 4 steps:
- Pick the items from stock
- Pack the items for shipping
- Generate a shipping label and save shipping info
- Apply Payment
Applying Payment is the final step in the fulfillment process in LightSpeed Onsite. Paid status functions as a marker for fulfillment and makes it easy to identify which orders have been fulfilled. It also removes fulfilled orders from the Shopify - Open Invoice Smart Find.
You can also print address labels and a packing slip from the Actions Menu of the Invoice in LightSpeed Pro:
Third-Party Shipping Solutions
If you are using a third party shipping solution that is integrated with Shopify, you may print address labels and a packing slip perform the Tracking Information for each order will update automatically in the Invoice Printed Notes in LightSpeed Onsite after the shipment is created.
If you are processing shipments with another solution, you can add the Tracking # to the Invoice Printed Notes manually. In that case, if Auto-Fulfillment is set to on in Channels Settings, the Tracking # will be updated in Shopify automatically and the customer will be sent an email notification with the tracking info included.
Note: If Auto-Fulfillment is On in Connector Settings, the Connector will mark Orders as Fulfilled automatically once payment has been applied to the Owing invoice in LightSpeed