When Auto-Fulfillment is On in Accumula Settings, Accumula will fulfill the order in Shopify when the sale is fulfilled in point of sale. Depending on the point of sale, an Order is fulfilled by either marking the order as "shipped" or "paid" and entering a Tracking # into the Notes area of the Invoice or Shipment. The Shipping Method in the Order Notes must match one of Shopify's supported tracking companies for Shopify to be able to generate the tracking email and fulfillment.
NOTE: Because Order Notes cannot be edited in Springboard, Springboard does not support Auto-Fulfillment.
The Auto-Fulfillment setting can be found on the Orders tab.
If you use Shipstation to ship orders, Shipstation will handle fulfilling the Order in Shopify.
NOTE: Because orders may be split in very complex ways between multiple brick and mortar locations, the Auto-fulfillment feature is not currently available in multistore environments that use Order Routing and Splitting.
When the Shipped checkbox on the Shipment in Lightspeed Retail is checked, the Tracking # will be updated in Shopify automatically and the customer will be sent an email notification with the tracking info included.
When payment is applied to the Invoice in Lightspeed Onsite, the Tracking # will be updated in Shopify automatically and the customer will be sent an email notification with the tracking info included.
Note: In Lightspeed Onsite, Auto-Fulfillment requires that Shopify Orders are downloaded as Invoices to Lightspeed Onsite.