When integrating an existing Shopify Store with your POS, Accumula can match your existing products in both systems so that a store reset is not required. It is essential that matching be completed before enabling your Shopify integration.
Accumula will compare existing products from Shopify to your POS, match, and link together products using the SKU of each variant in Shopify. Accumula will then add the "accumula" tag or check "Sell Online" for matched products in your Point of Sale.
Note: Depending on the total number of products in your system matching can take up to or in excess of 24 hours to complete. If you have a very high number of SKUs (100,000 or more including non-current) please ensure our team is aware before matching begins.
Note: Matching of Products only occurs the first time Shopify is authorized, not on the fly.
Avoiding Duplicate Products
During onboarding, Accumula will review matching results known as "mappings" to identify and prevent risk for duplicate products being created. If the Shopify integration is enabled before Accumula's team has confirmed matching is complete duplicate products will be created in Shopify if SKUs did not match exactly.
Note: Special Characters such as &, /, ", etc, will interfere with successful matching.
Important: Shopify Products with multiple variants must be setup in Matrices/Grids in Point of Sale to ensure proper variant/product links are established. Not doing so prior to onboarding can lead to duplicate products or inconsistent products updates.
Note: Matching does not run constantly and is only triggered manually by Accumula's team. Products will not be matched retroactively if they are updated to match after Shopify integration is enabled.
Lightspeed Retail Matching Criteria
Lightspeed Onsite Matching Criteria
Heartland Retail Matching Criteria
Matching will respect the Accumula SKU Source setting in Apps > Shopify > Products. If you prefer, the SKU Source can be set to match on any of the following:
- Product ID/SystemID
- Manufacturer SKU
- Product Code/SKU
Contact our Support Team if you'd like to use a different matching SKU Source.
NOTE: Heartland supports SKU Source of Item # or UPC.
Important: Matching values must be unique in each system.
Update Settings for Existing Shopify Stores
By default during the initial sync when Shopify is first authorized, existing Shopify stores will only update the following Shopify product information:
- Selling Price
This is a safety precaution that ensures that Inventory and Selling Price is updated but no other product data is overwritten in Shopify. You may adjust these settings at your own discretion.
Additionally, the Archived Product Action will initially be set to "Ignore" to protect against any tagging mistakes.
Important: DO NOT CHANGE THIS SETTING WITHOUT SPEAKING WITH SUPPORT. CHANGING THIS SETTING BEFORE CONNECTING SHOPIFY MAY DELETE PRODUCTS FROM SHOPIFY IF YOU HAVE NOT TAGGED THEM.