The settings that control Gift Card functions can be found at Apps > Shopify > Gift Cards. Please contact your Accumula Rep to enable Gift Card functionality.
Create/Update Shopify Gift Cards - (Omni Plan) controls whether Gift Cards will be synced TO Shopify from point of sale. When first enabled, all existing Gift Cards will be synced to Shopify.
Send Gift Card Notifications - (Omni Plan) controls whether the customer associated to the Gift Card will receive an automatic notification that the Gift Card is now available in Shopify. When set to On, the Customer associated to the Gift Card in point of sale will be uploaded to Shopify Plus.
Download Shopify Gift Cards - (Premium and Omni Plans) controls whether Shopify Online Gift Cards will be synced TO point of sale.
Shopify Serial Prefix - (Premium and Omni Plans) By Default, Shopify Plus uses alphabetical serial numbers that are incompatible with Lightspeed Retail gift card serial numbers and hides these serial numbers in both the UI and the API. The Shopify Serial Prefix setting sets the first 4 digits of any auto-assigned serial in Lightspeed Retail allowing staff to easily identify synced Omni Gift Cards. Accumula also adds the last 4 characters of the Shopify Gift Card Serial to the Gift Card Notes in point of sale for confirmation.
NOTE: When an Online Gift Card Sale is sold and downloaded to Lightspeed Retail, the Shipping Name on the Shopify Order is attached to the Gift Card.