With Shopify and Lightspeed Retail you can enable advanced discount code integration as part of our Enterprise (formerly Omni) plan. This feature will sync more detailed discounts and discount codes from Shopify to Lightspeed. Discounts will appear in the line item details and/or as a code applied to the sale in Lightspeed.
Note: Shopify's API does not support several types of discounts on Draft Orders. Accumula supports all types of discounts.
With the following chart you can see how Shopify's API supports discounts on either Web Store Orders placed by customers on your website, or Draft Orders created in your Shopify Admin page.
- Code Matching: Codes will sync to Lightspeed with the prefix, "WEB-". If you've setup a matching Lightspeed discount code with the prefix ahead of time it will be matched to from Shopify. This will reduce instances of duplicate codes in your POS.
- Archiving Codes: Codes will be automatically archived in Lightspeed as they're disabled in Shopify. This will help reduce clutter in your POS discount code menus.
Important: Codes that are manually archived/deleted/disabled in Lightspeed will not be updated in Shopify and will cause sync errors if they're used online again. They must be manually disabled in both systems if they're disabled in Lightspeed first.
Discount code integration is only supported by the Shopify API and Lightspeed Retail API. Clients on other plans and accounts can expect discounts to sync to POS represented by the line item placeholder "Shopify Discount".
Note: Shipping Discounts will always be reflected in or by the Shopify Shipping line item instead.