Success Strategies

A growing number of retailers are using CommentSold, Shopify, Accumula and Point of Sale together to achieve incredible results. The Accumula Team has worked closely with our customers to ensure there are successful strategies for tying it all together. 

For Single Location Stores  and Boutiques

• If you run frequent live sales that tend to sell through inventory during your sale, we recommend  applying the "noinventory" tag to items featured on CommentSold. When this tag is present in point of sale, Accumula will not update the inventory of the item in Shopify (and thus, CommentSold), greatly reducing the risk of oversales. This works best if you have a single fulfillment location and tend to sell through your inventory during the sale. 

For Multilocation or Multichannel Retailers

• If you have multiple fulfillment locations or sell on multiple channels at once, the Flash Inventory feature is the best fit for success when using CommentSold. This feature helps ensure your inventory and routing are respected during high-volume Event Sales, such as a Live Sale on CommentSold. Please reach out to Accumula Support to discuss this option. 

How to Manage Live Sales

Once you have completed setup for CommentSold, you will want to familiarize your team with the how to manage live sales with Accumula. Really, it's a simple 3 step process.

Step 1 - Prep for the Event 

In preparation for your event, doublecheck that your live sale items either have the "noinventory" tag  applied in Point of Sale or turn on "Flash Inventory" within Accumula. Apps > Shopify > Multistore. We  recommend doing this about 30 minutes in advance to be safe.

Step 2 - Go live, engage and Sell, Sell, Sell

Do what you do best connecting with customers during your event!

Step 3 - Resume Sync

Once all CommentSold carts have downloaded through Accumula to your Point of Sale, you can restore full sync by either turning off Flash Inventory or removing the "noinventory" tag from the live sale items.

REMINDER: CommentSold Refunds

Remember that CommentSold does not currently integrate refunds to Shopify/Accumula, so you will need to make sure that any refund transactions are either entered manually into Point of Sale for accurate financials or adjusted into Point of Sale inventory.