Heartland Retail - Integrated Gift Cards

Accumula makes it possible to integrate your gift cards between Shopify and Heartland Retail. 

• Full Gift Card integration is available on Scale or Enterprise plans.
• Shopify only allows full Gift Card integration on Shopify Plus plans.

Scale Plan + Shopify Plus provides complete Omnichannel Gift Card support. You can sell Gift Cards Instore or Online.  Codes and balance updates will be synced automatically between point of sale and ecommerce in both directions. 

• Online Gift Cards will appear as normal Heartland Gift Cards visible from Sales > Gift Cards > View completed gift card adjustments.
• No action is required to process new gift cards in Heartland.

Finding Gift Cards

Heartland Retail inherently does not associate gift cards to customers.  Shopify does not make the gift card code visible via the API so a random code is issued in Heartland for each Shopify gift card.

To facilitate locating Shopify gift cards when Accumula configures your gift card integration we will create a custom field for Heartland customers for Gift Card serial numbers.  Any codes associated to the customer will be added to that custom field.  Gift cards cannot be retroactively associated to customers.

To ensure you can find online gift card codes for redemption in store we recommend ensuring that all gift cards issued online are associated to a customer.

Other Shopify Plans

If you use Shopify but don't want to use Shopify Plus gift cards are handled differently because Standard Shopify accounts do not allow API access to historic gift card records, manually issued gift cards, or gift card balance updates.  It's possible to configure a one way sync of gift cards sold on orders for reporting purposes, but balances will not be updated.