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Philip Costantino

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Latest activity by Philip Costantino
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    Philip Costantino created an article,

    Channels Settings

    The Channels Web Interface allows access to the settings pane for the Connector, Connector Status, and your Point of Sale transfer logs. You can access the Channels Web Interface by logging in at...

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    Philip Costantino created an article,

    Magento - Reporting for Lightspeed Onsite

    Each of the reports can be imported into LightSpeed’s ReportMaster to give you visibility into your Sales.  Magento Sales by Invoice ReportThe Magento Sales by Invoice report provides visibility o...

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    Philip Costantino created an article,

    Products are Missing from an Order

    There are three possible causes of a product being left off an Invoice: The Missing Products do not have Editable Sell and Editable Description Checked The "No Product Found" Product has...

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    Philip Costantino created an article,

    Orders Do Not Download

    If a large number of products are currently being updated, orders will not download until product updates are complete. Check the error pane in the Channels for Mac app first to ensure Channels ...

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    Philip Costantino created an article,

    Products Not Associated

    Product Association is the last stage of the sync process. When loading a Configurable Product, if you see the following this means that either the Product Association has not been performed yet as...

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    Philip Costantino created an article,

    Channels Logs - How to view current Lightspeed activity

    The Channels Logs page shows the current activity from each of your integrated Point of Sale locations. On this page you can see which data is being read from or written to your Point of Sale. ...

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    Philip Costantino created an article,

    What are all these Channels Email Notifications?

    Channels sends email notifications when connectivity issues are encountered with your service. These emails are automatic and are sent to the address listed in your account. Notifications may include...

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    Philip Costantino created an article,

    Magento - Taxes as A Line Item Mode

    The default tax setting for Channels Magento Integration is Match on Tax Code Name. In same cases, your tax collection requirements may be more complicated. In these cases, you can use Taxes as a L...

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    Philip Costantino created an article,

    Magento - Tax Inclusive Pricing Setup

    If your business is located in an area that mandates Tax Inclusive Pricing, you can utilize Tax Inclusive Pricing by adjusting settings in Magento, LightSpeed Onsite, and the Upload tab of the Chan...

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    Philip Costantino created an article,

    Magento - Selling Serialized Products

    Magento does not support serialized inventory itself, but you can sell serialized products in Magento using our Serialized Products feature. This feature is automatic whenever a product that is ser...